AsiaBet Privacy Policy — Protection of Your Personal Data in Malaysia

When you register or use the platform asiabet, we may collect various types of personal information to enable us to provide a safe, high-quality service. The categories of information we collect are as follows:

AsiaBet collects members' personal information through a variety of legitimate and transparent channels. Here are the primary ways we obtain your data:

• Account Registration: When you complete the asiabet registration form, we collect basic information such as the name, email, and phone number you provide voluntarily.
• KYC Verification: During the identity verification process (Know Your Customer), you will be required to submit an identity document such as your MyKad or passport, along with a selfie for verification.
• Financial Transactions: Every time you make a deposit or withdrawal via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), your transaction details are automatically recorded in our system.
• Platform Usage: Our systems automatically log your activity on the asiabet platform, including pages visited, games played, and time spent, via cookies and tracking technologies.
• Support Communications: When you contact the asiabet support team via Live Chat, email, or other channels, the content of those communications is retained for reference and service improvement purposes.
• Mobile Devices: If you use the asiabet mobile app, we may collect device-related information such as device ID, operating system, and approximate location (where permission has been granted).

All data collection is carried out in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to withdraw your consent at any time, though this may limit your access to certain asiabet services.

AsiaBet use the personal information collected solely for lawful and stated purposes. We are committed to not using your data beyond the following scope:

• Account Management: Creating, verifying, and maintaining your asiabet account, including the mandatory KYC process.
• Transaction Processing: Processing deposits and withdrawals through legitimate Malaysian payment methods securely and accurately.
• Platform Security: To detect, investigate, and prevent fraud, money laundering, bonus abuse, and any illegal activity involving the asiabet platform.
• Legal Compliance: To fulfil legal obligations under the PDPA 2010 and related regulations, including reporting suspicious transactions to the relevant authorities.
• Service Improvement: Analysing usage patterns on an aggregate (not individual) basis to improve user experience, refine the interface, and introduce new features.
• Marketing Communications: To send promotions, bonus offers, and new game updates via email or SMS — only to members who have given explicit consent.
• Customer Support: To handle enquiries, complaints, and support requests more efficiently and effectively.
• Responsible Gaming: To monitor gaming behaviour in order to identify members who may need assistance and to provide appropriate self-control tools.

AsiaBet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:

• Payment Service Providers: We share the necessary transaction information with licensed payment providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost solely for the purpose of processing your financial transactions.
• Game Providers: Required game session information is shared with third-party game software providers to operate live casino, slots, and table games on the asiabet platform.
• Relevant Authorities: AsiaBet is required to disclose certain information to Malaysian authorities (such as PDRM, BNM, or MACC) when mandated by law, court order, or official investigations into financial crime.
• Anti-Fraud Services: We use third-party fraud detection services that may receive limited technical data such as IP addresses and device metadata for the purposes of asiabet platform security.
• Business Transfers: In the event of a merger, acquisition, or sale of asiabet's assets, user information may be transferred as part of the business assets — with adequate notice provided to you in advance.

All third parties we engage with are required to comply with data protection standards equivalent to or higher than Malaysia's PDPA 2010. We do not permit them to use your data for any purpose other than what is specified in our service agreements.

AsiaBet invests seriously in cybersecurity infrastructure to ensure your personal data is always protected. The technical and organisational security measures we employ include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and asiabet's servers is encrypted using 256-bit SSL/TLS — the same security standard used by Malaysia's leading banking institutions.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an added layer of security on their asiabet account, using SMS OTP or an authenticator app.
• Data-at-Rest Encryption: Sensitive data stored in asiabet's database, including passwords and financial information, is encrypted using modern encryption algorithms that cannot be directly reversed.
• Internal Access Controls: Access to user data within asiabet is strictly limited to staff on a need-to-know basis, with all access logged and audited regularly.
• 24/7 Security Monitoring: Our automated security monitoring system continuously watches for suspicious activity, intrusion attempts, and cyber threats in real time.
• Regular Security Audits: AsiaBet conducts regular independent security audits by qualified third-party cybersecurity firms to ensure our systems remain up to date.

Platform asiabet uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The following are the types of cookies we use:

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the asiabet platform and your overall user experience. For more information on managing cookies in your browser, refer to your browser's official documentation.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member asiabet have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted by email to support@asiabet.im and will be processed within 21 business days.
• Right to Rectification: If the information we hold about you is inaccurate or out of date, you have the right to request a correction. Most details can be updated directly in your asiabet account settings.
• Right to Withdraw Consent: You may withdraw consent for any non-mandatory data processing, including marketing communications, at any time without affecting the validity of processing carried out prior to withdrawal.
• Right to Object: You have the right to object to the processing of your personal data for specific purposes, particularly direct marketing.
• Right to Erasure (Right to be Forgotten): In certain circumstances, you may request that your personal data be deleted — however, this right is subject to the mandatory record-keeping requirements that asiabet is legally obliged to comply with.

AsiaBet retain your personal information only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by Malaysian law. Our data retention policy is as follows:

• Active Account Data: As long as your asiabet account remains active, we retain all information necessary for account management and legal compliance.
• Upon Account Closure: Account data and financial transaction records are retained for a minimum of 7 years following account closure, in line with Malaysia's anti-money laundering legal requirements.
• Security Logs: Activity and security logs are retained for 2 years for fraud investigation and asiabet platform security purposes.
• Communication Data: Customer support chat records and email communications are retained for 3 years for reference and service improvement.
• Cookie Data: Analytics and performance cookies are automatically deleted according to the retention periods specified in Section 6.

Once the designated retention period has ended, your data will be securely deleted or anonymised so that it can no longer be personally linked to you. We use deletion methods that comply with international data security standards.

Platform asiabet may contain links or integrations with third-party services such as game providers, payment providers, and support services. It is important that you understand the following:

• Any third-party websites or services you access through the asiabet platform have their own privacy policy which is independent of this privacy policy.
• AsiaBet not responsible over their own privacy practices or website content. We encourage you to read their privacy policies before providing any personal information.
• Payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX have their own privacy policies that apply when you use their services for transactions with asiabet.
• Third-party game providers that supply live casino, slots, and table games on the asiabet platform are also subject to their own privacy policies regarding game session data.

The presence of third-party links or integrations on the asiabet platform does not imply that we endorse or guarantee the security of their services. Please exercise your own discretion when sharing personal information outside of the official asiabet platform.

AsiaBet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. Here is how we handle such changes:

• Any changes material to this privacy policy will be communicated to you via registered email address or in-platform asiabet notifications at least 7 days before the changes take effect.
• The "Last Updated" date shown at the top of this page will be updated to reflect the most recent revision date of the asiabet privacy policy.
• Continued use of the asiabet platform after the effective date of any changes constitutes your acceptance for the updated privacy policy.
• If you do not agree with the changes made, you have the right to close account you prior to the effective date of those changes.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal information. The latest version of the asiabet Privacy Policy is always accessible at asiabet.im/privacy-policy.

If you have any questions, concerns, or complaints regarding how AsiaBet handle your personal data, or wish to exercise any of your rights under the PDPA 2010, please contact our Data Protection Officer through the following channels:

• Email: support@asiabet.im (subject: "Privacy Policy Enquiry")
• Live Chat: Available 24/7 within the asiabet platform — the fastest way to get a response
• Response Time: We endeavour to respond to all privacy-related enquiries within 3 business days and resolve formal requests within 21 working days